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![]() JOHNNY GONZALEZ
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RETURN POLICY
Satisfaction is guaranteed or we'll happily give you a refund on the item(s) that you purchase (minus shipping/handling fees), provided they are unworn, unwashed, not damaged in any way and it is within 25 days of your order. The items must be in re-sellable condition. Tee shirts, caps, bags should be free from deodorant marks, pet hair, rips/tears and cigarette smoke or other odors.
HOW TO SEND IN YOUR RETURN:
We will provide a full refund for any unworn, unwashed, undamaged item that is returned within 25 days of the date of purchase (minus shipping/handling fees). The items must be in re-sellable condition, free from deodorant marks, pet hair, rips/tears and cigarette smoke or other odors. Include the packing slip receipt in your package. Place the proper postage on your package and mail items to the address listed below along with the packing slip. We can not process your return without your packing slip which contains your information for proper credit to you.
Modelocity Online
Return
P.O. Box 745
Valley Cottage, NY 10989
If you do not have your packing slip, please write your name, address, telephone number, email address and the reason for the return on a sheet of paper.
EXCHANGE INSTRUCTIONS:
We are currently unable to offer exchanges. Follow the instructions for returns, and then simply place a new order for the new item(s) on our site. You will receive a full refund for your original order once we receive it (minus shipping/handling fees).
If you have any questions about processing your return please feel free to contact us.
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GIFT CARDS AVAILABLE HERE
Purchase your Gift Card here for your aspiring model
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